TERMS OF SERVICE
Brazil Safe Closing™ Website & Platform (brazilsafeclosing.com)
Last updated: January 13, 2026
These Terms of Service (“Terms”) form a legal agreement between you and Brazil Safe Closing Ltda. (“Brazil Safe Closing™”, “we”, “us”) governing your use of brazilsafeclosing.com and our related online workflows and mini-apps (together, the “Services”), including CPF Assist, Non-Resident Bank Assist, and Deed Scanner.
By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Platform and Service Overview
Brazil Safe Closing™ is an online-first platform that helps foreign individuals complete administrative workflows related to Brazil, including structured intake, document uploads, and coordination with third parties where needed.
The Services may include (without limitation):
- CPF Assist: a guided workflow to help foreign citizens prepare and coordinate an application for a Brazilian CPF (Cadastro de Pessoas Físicas) number.
- Non-Resident Bank Assist: a guided workflow that helps non-resident foreign citizens prepare and submit a request to open a Brazilian bank account through third-party financial institutions (“partner banks”).
- Deed Scanner: a document intake and analysis workflow that helps you obtain a structured property snapshot for a Brazilian property based on the official property registration document (matrícula) and related documents.
We may add, remove, or modify Services over time. Some Services may be delivered through subdomains or third-party hosted pages that are branded as Brazil Safe Closing™.
2. Administrative and Informational Services Only
Brazil Safe Closing™ provides administrative and informational assistance only.
We do not provide legal, tax, financial, investment, or immigration advice or representation. You remain responsible for your decisions and for obtaining independent professional advice where needed.
We are not a bank and we do not provide banking services. We do not control decisions made by authorities, registries (cartórios), courts, banks, or other third parties.
No attorney-client relationship is created by your use of the Services. Any informational outputs (including Deed Scanner reports) are not a substitute for professional advice or full due diligence.
3. Eligibility and Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract to use the Services.
You agree to provide accurate, complete, and up-to-date information. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials.
4. Your Responsibilities
You agree to:
- Provide complete and accurate information and documents when requested.
- Promptly respond to requests for additional information needed to perform the Services.
- Use the Services only for lawful purposes and in compliance with applicable laws.
- Not upload content you do not have the right to share or that infringes the rights of others.
5. Document Uploads and Permissions
If the Services allow you to upload documents, you retain ownership of your uploaded materials.
By uploading documents or submitting information, you grant Brazil Safe Closing™ a limited authorization to store, process, review, organize, and transmit those documents and information as needed to provide the Services you request (including transmitting application packages to partner banks, registries/cartórios, or authorities where applicable and authorized by you).
You represent that you have all necessary rights and permissions to provide any documents or information submitted through the Services.
6. Fees, Payments, and Taxes
Fees (if any) will be displayed to you before purchase within the applicable Service flow.
By submitting payment, you authorize us (and our payment processing providers) to charge the applicable amount.
Taxes, bank fees, currency conversion fees, and other third-party charges (if any) may be assessed by third parties and are outside our control unless explicitly stated at checkout.
7. Refunds and Cancellations
Refund and cancellation eligibility depends on the specific Service you purchase and the stage of the workflow. Any money-back guarantee, if offered, will be described in the applicable Service flow or checkout page.
Where a refund is required by applicable law, we will comply. For questions, contact support with your order details.
8. Timelines and Third-Party Dependencies
Delivery times and outcomes depend on third parties (for example, registries/cartórios, authorities, and partner banks). Timelines shown in the Services are targets, not guarantees.
We do not guarantee approval, issuance, delivery times, or third-party responsiveness.
9. Intellectual Property
The Services and their content (excluding your uploaded materials) are owned by Brazil Safe Closing™ or its licensors and are protected by intellectual property laws.
You receive a limited, non-exclusive, non-transferable right to use the Services for their intended purpose while these Terms remain in effect.
10. Disclaimers
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that authorities, registries, or partner banks will approve or process any request, or that any specific result will be achieved.
11. Limitation of Liability
To the maximum extent permitted by law, Brazil Safe Closing™ will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the Services.
To the extent permitted by law, our total liability for claims relating to the Services will not exceed the amount you paid to us for the specific Service giving rise to the claim during the three (3) months before the event giving rise to liability.
12. Indemnification
You agree to indemnify and hold harmless Brazil Safe Closing™ from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Services, your violation of these Terms, or your violation of any rights of a third party.
13. Suspension and Termination
We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms, engaged in fraud, created risk for other users, or used the Services unlawfully.
You may stop using the Services at any time. If you request account deletion, we will process it in accordance with our Privacy Policy and applicable law.
14. Support and Contact
Support is handled by email and WhatsApp. We do not provide phone support or office walk-ins.
Support email: support@brazilsafeclose.com
General contact: info@brazilsafeclosing.com
Data Protection Officer (DPO): privacy@brazilsafeclosing.com
WhatsApp Support is available via the WhatsApp Support link on our main website (brazilsafeclosing.com).
Support hours: Monday to Friday, 09:00–18:00 Brasília Time (BRT), excluding public holidays. We aim to respond by the end of the next business day (BRT), though response times may vary during high demand.
Mailing location: São Paulo, Brazil (mailing address only; no walk-ins).
Registered office (for official correspondence): Rua Senador Paulo Egídio, 72 – Conjunto 1212, Sé – São Paulo, SP (State of São Paulo) – 01006-010, Brazil.
15. Governing Law
To the extent permitted by law, these Terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-law principles. Mandatory consumer protection rights in your jurisdiction (if any) remain unaffected.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.